Additional Support Agreement: Protel Hotel Software
Supplementary contract for GDPR-compliant support of the protel hotel application.
Additional Support Agreement: Ermis Pro Hotel Software
Supplementary contract for GDPR-compliant support of the Ermis Pro hotel application.
Additional Support Agreement: Ermis Win Edition
Supplementary contract for GDPR-compliant support of the Ermis Win Edition hotel application.
Additional Support Agreement: Ermis DOS Edition
Supplementary contract for GDPR-compliant support of the Ermis DOS Edition hotel application.
Additional Support Agreement: symPOSium Web POS Suite
Supplementary agreement for GDPR-compliant support of applications belonging to the symPOSium Web POS Suite.
protel Hotel Software
protel SPE
protel +AddOns
protel BI
Hospitality Integrated Technologies
ermis pro Hotel Software
symPOSium Web POS Suite
Fast Check-in
e-Concierge
Season Opening 2025
Instructions for preparing for the opening of the 2025 season.
New Season 2025 Requirements Form
To be completed by the hotel manager for better preparation of the opening.
Protel Year End
Instructions for year-end closing in the Protel PMS application.
Protel Cloud Year-End Closing
Instructions for year-end closing in the Cloud version of the Protel PMS application.
Closing Year Ermis Pro
Instructions for year-end closing in the Pro version of the Ermis PMS application.
Closing Year Ermis Win
Instructions for year-end closing in the window version of the Ermis PMS application.
Closing Year Ermis DOS
Instructions for year-end closing in the DOS version of the Ermis PMS application.
HITPOS DOS Year Ending
Instructions for year-end closing in the DOS version of the HITPOS application.
Closing Year Estia DOS
Instructions for year-end closing in the DOS version of the Estia F&B application.
End of Durability 2024
Instructions for customizing the amount of the Resilience Fee
Accommodation Tax (upd)
New Instructions for protel, ermispro, protel smart
Accommodation Tax (upd)
New Instructions for ERMIS WIN
Accommodation Tax (upd)
New Instructions for ERMIS DOS
VAT change
Instructions for changing VAT rates Protel
VAT change
Instructions for changing VAT rates Ermis DOS
VAT change
Instructions for changing VAT rates Ermis Win
VAT change
Instructions for changing VAT rates POS Dos
English 
Greek