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The only IT company that supports its customers 24 hours a day, 7 days a week.

With certified permanent associates, a call center that operates daily during business hours, afternoon and overnight support shifts, and the ability to communicate online with the Technical Department at any time, each of our customers feels the security of the strongest support network.

24/7 Helpline

24/7 Support Line
Our 24/7 Support Line is here to help you whenever you need it. Whether you’re experiencing technical issues, have questions about our software, or need troubleshooting guidance, our team of experts is available 24/7 to provide you with fast, reliable solutions. Reach out anytime by phone or email — help is just a click away!

Live Support

Live Support
Live Support is designed to help hotels during the opening of the season or after a new software installation. Our team of experts is available in real time and on-site at your hotel to ensure a smooth installation and provide immediate assistance with any questions or technical needs. Whether you are getting ready to welcome your guests or need support with your new system, we are here to help you every step of the way, ensuring everything runs smoothly from day one.

Ticketing

Ticketing System
 The Ticketing system streamlines your support experience, allowing you to submit and track requests with ease. Whether it's a technical issue, a question about our software, or a request for a custom solution, simply create a ticket and our Team will respond to you promptly. You'll receive real-time updates on the status of your request, ensuring a smooth and efficient resolution process every time.

Remote Access

remote access service
 Remote Access, powered by AnyDesk and TeamViewer, allows our support team to securely connect to your system and resolve any technical issues remotely. This enables us to provide fast, hands-on assistance, no matter where you are. Whether you need troubleshooting, setup support, or guidance on performing a complex task, our team can access your system quickly and securely to ensure everything is running smoothly.

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