Provide your guest with the highest level of hospitality as you respond immediately to any of their requests and at the same time see your hotel's rating rise.
HIT's revolutionary +plus utility application is a hardware-independent multi-tool that can be hosted on any Android device (tablet, smartphone, PDA) using the 4G/5G network and brings us closer to the vision of fully digitalized - and therefore green - service processes in every area of the hotel. From the breakfast room and the restaurant to the swimming pool and the beach bar, all areas are automatically placed within network coverage without the need to study and install access points and routers. In addition, it functions as a real-time communication hub between all Departments that are computerized with applications belonging to the HIT ecosystem, while offering additional useful functions and 24 different modules depending on the Department it is addressed to each time.
The hotel employee who carries the +plus device and depending on the Department they belong to, can:
- "read" / register ID cards and passports in the hotel's files
- recognize NFC key card
- charge services, items or tips to a room or non-resident
- get the customer's signature
- paid by credit card
- check the validity of the VAT number
- issue / print on site if he has the appropriate device / send by email the legal documents
- request the assistance of another Department (maintenance, housekeeping, spa, reception, etc.).
- PCI DSS-certified transactions in 130+ currencies and with a kick back bonus of 1% (after special agreement).
- Reduction in response and service time (up to 40%)
- Increased guest satisfaction rating
- Automation during the payment process to avoid errors
- Full portability with 4G/5G network
- On-the-spot issuance of legal documents
- Create repeaters
- Full compliance with GDPR regulations