Duetto Case Study: St. George Lycabettus
Overview
St. George Lycabettus Lifestyle Hotel, in the heart of Athens, with panoramic views of Lycabettus Hill, was looking for a more modern, efficient way to manage revenue. Faced with volatile demand trends and time-consuming manual processes, the hotel chose to partner with Duetto, aiming to leverage dynamic pricing and real-time data analysis.
01. Challenges
- Manual Revenue Management
The previous process relied on manual analysis, delaying critical decisions.
- Changing Demand
The fluctuation in demand due to seasonality and different customer profiles required a more flexible pricing model.
02. Goals
- Adoption of Dynamic Pricing
- Process Automation
- Using Real-Time Data
03. Solution
By adopting Duetto's RMS, the hotel achieved:
- Dynamic Real-Time Pricing
Ability to continuously adjust prices based on demand.
- Automated Tasks
Reducing workload and increasing team performance.
- Analytics & Forecasting
Deeper market understanding and forecast accuracy.
04. Results
- Revenue Increase
The implementation of Duetto's Open Pricing philosophy led to a noticeable improvement in overall revenue.
- Accuracy in Pricing
The use of live data allowed for better response to market changes.
- Operational Efficiency
Reducing manual processes freed the team for strategic thinking and planning.
“Duetto has fundamentally changed our approach to revenue management. With advanced forecasting and dynamic pricing capabilities, we have moved from reactive to fully strategic management.”
Eva Polychroni, Revenue Manager, St. George Lycabettus
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