UPDATE!
We inform you that An announcement was issued by the AADE with the Subject: “Correct repetition of E.2083/2019”. After the announcement of the latter (20-5-2019), procedures are being reviewed that need to be done in our applications.
Now all parts of the food packages – provided that they consist only of food – except for AI (Breakfast – Lunch – Dinner and the corresponding accommodation parts, if any) are subject to the reduced VAT rate (13%). Reservations with the AI package are subject to a percentage of 20% of their single price at the VAT rate of 24%.
In accordance with the new legislative regulation for the VAT reduction at 13% in selected items of your catalogs and the relevant Circular of the Public Administration Authority, announced today, below you will find:
- Protel Hotel Software
Two alternative procedures to follow for applications Protel, Protel Smart and ErmisPro - Ermis WIN Edition
The procedure you will follow for the window version of Ermis Hotel Software - Ermis DOS Edition
The procedure you will follow for the DOS version of Ermis Hotel Software.
E.2083/2019
You can find its full text here hereBelow, you can read the points regarding hotels:
“It is noted that the above distinction regarding the application of the reduced VAT rate also includes catering services provided by hotels and other tourist accommodations in the special catering areas they have, as well as in the rooms within the framework of room service services, while it is recalled that the consumption of the minibar available in the rooms constitutes supplies of goods and is charged at the relevant rate for each good. In the case, however, that hotel businesses provide accommodation and catering services or other services for a single price whose separation into individual rates is not possible, taking into account that from 20.05.2019, both accommodation and consumption of food of any kind are subject to the reduced rate, the distinction regarding the application of VAT rates is accepted to be as follows:
Accommodation with breakfast:
The flat rate is subject to the reduced VAT rate, on the grounds that the consumption, as usual, of juices, coffees and drinks at breakfast constitutes an ancillary and negligible service in relation to the main service of breakfast and accommodation represented by the flat rate.
Accommodation with half board (breakfast and lunch):
10% of the single price is subject to the standard VAT rate as consideration paid for the supply of alcoholic and non-alcoholic beverages, juices and beverages.
Accommodation with full board (full board – breakfast, lunch, dinner):
15% of the single price is subject to the standard VAT rate as consideration paid for the supply of alcoholic and non-alcoholic beverages, juices and beverages.
Accommodation with the all inclusive system:
25% of the single price is subject to the standard VAT rate as a complex supply of services which cannot be clearly identified (Chapter C of Annex III).
It is clarified that the above percentages are not binding for hotel businesses in the event that they can separate the value of their individual services, and therefore apply the VAT rate corresponding to each service.”
ATTENTION: After each correction, don't forget to press OK to save the change. The settings will take effect after restarting the program.
Check carefully the first bill printout after change of VAT rates. If differences arise in the printouts in the respective departments, contact the Support Department so that the corresponding adjustment can be made within a reasonable period of time.
To change VAT in the application symPOSium Web POS, see here.
For any clarification, Support Department HiT S.A. is always at your disposal.
CONTACT US: support@hit.com.gr | 210 88 47 420
Find the Instructions for Protel and Ermis on the following pages…
English 
Greek