planet payments

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DCC kickback bonus
Transaction security

The solution Planet Payments for the Protel PMS offers a comprehensive and secure payment platform that combines cutting-edge technology with ease of use and compatibility with the strictest security standards. Designed to meet the needs of modern hotels, this solution simplifies payment processes and ensures compliance with applicable legislation, while saving time and reducing errors in transaction management. Below, the key features of the solution are presented that make it the ideal choice for hotels wishing to enhance their efficiency and offer their guests a secure and immediate payment experience.

Real-time interface with Protel

The real-time interface with the Protel is one of the most powerful features of the solution Planet Payments, offering a direct and lag-free connection to your hotel management system. This means that every payment transaction is processed and recorded in real time, ensuring absolute accuracy and timeliness in payment processing. All payment data is automatically updated in Protel, without the need for manual entry or confirmation, thus reducing the risk of errors and delays.

The ability to have this direct integration gives you a significant competitive advantage over other payment solutions that are not fully integrated with ProtelIn these cases, payments are recorded separately and require additional steps to merge the data into the PMS, resulting in delays and increased potential for human error. In contrast, with the Planet Payments, the process is automated and without human intervention, improving efficiency and customer experience.

Real-time sync with Protel ensures speed and accuracy in every transaction, making it ideal for hotels looking to reduce check-out delays and provide their guests with a more enjoyable and efficient experience. This integration saves valuable time for front desk staff, allowing them to focus on other aspects of customer service, while enhancing security and overall hotel operations.

Choosing the complete solution Planet Payments, you achieve not only increased efficiency but also a more modern and secure approach to payment processing, making it the ideal choice for any hotel looking to improve its functionality in the most reliable way.

Card Tokenization

Processes accredited according to the international PCI DSS security standard, which sets the strictest requirements for the secure storage, management and transmission of payment data. This standard ensures that customer data, such as card information, is stored and managed in the most secure way, minimizing the risk of sensitive data being disclosed or intercepted.

PCI DSS provides a comprehensive protection mechanism that includes encryption of payment details, limited access to data only to authorized persons, as well as continuous checks and monitoring of systems. In this way, it is ensured that every transaction is carried out in the most secure way, protecting your customer data from any risk. Compliance with this standard strengthens the trust of your customers and strengthens your hotel's reputation as a reliable and safe destination for transactions.

Automated Payment and Authorization Management

Our solution offers a range of innovative features that facilitate the payment process for your hotel and your guests, while ensuring a high level of security and efficiency. With the Pre-authorization top up feature, you can renew your payment pre-authorization, allowing easier management and confirmation of the availability of funds in real time, avoiding unpleasant surprises at check-out.

The Pre-pay feature allows guests to prepay for hotel services, ensuring immediate payment and reducing the risk of non-payment upon departure. Additionally, with the Pay-By-Link option, guests can complete their payments via links sent via email or SMS, offering an easy, fast and secure way to pay without requiring a physical presence at Reception.

Easy Adoption and Automated Tracking

Our system is designed to be simple to adopt and use, without requiring special training for hotel staff. Its ease of use allows you to integrate it quickly and efficiently, saving time and resources for other functions.

The automatic transaction recording and reporting feature ensures that all transactions are automatically recorded and reported in real time. This allows you to monitor your hotel’s financial data without delays, with full transparency and accuracy, facilitating financial management and decision-making.

Multi-currency management

With the ability to process transactions in multiple currencies, the solution Planet Payments allows your hotel to process payments from international guests with complete ease and without any hassle. Automatic exchange rate calculation ensures that every transaction is made with the correct currency exchange rate, without requiring any additional effort from your staff. This reduces errors that can occur from manual currency conversions and ensures the exact price for every payment.

This feature makes international payments faster and simpler, allowing your hotel to serve guests from all over the world without the hassle of managing different currencies. It also enhances your guest experience by giving them the option to pay in their local currency, reducing uncertainty and improving service.

Flexible Integration and Continuous Support

Flexible integration with other solutions allows for easy and quick connection to other hotel applications and software, offering complete automation to your hotel operation. This means you can combine various solutions to improve overall efficiency without unnecessary delays or technical difficulties.

At the same time, continuous support and software upgrades ensure that the solution always remains up-to-date and compatible with the latest technological developments. With regular upgrades, the system's performance and security are constantly enhanced, ensuring seamless operation and maximum protection for your hotel.

With over 25 years of experience and partnerships with major hotel groups, Planet has developed automation for Protel PMS offering increased security, convenience and labor savings. These automations improve hotel efficiency and allow staff to focus on other critical needs, while providing a better guest experience.

Its payment solution Planet is fully integrated into Protel PMS, upgrading the payment process at the Reception and reducing staff errors. It automates card transactions, saving time, reducing foreign currency transaction costs and improving the check-out experience for your guests.

The solution Planet Payments offers your hotel the opportunity to generate new revenue through preferential rates DCC Kick-back bonus her PlanetBy fully automating the payment process, you save time and resources, while enhancing the overall efficiency of the hotel.

> DCC Kick-back Bonus allows the hotel to earn a percentage on transactions through Dynamic Currency Conversion (DCC). When guests pay in a foreign currency, the system automatically converts the money to the local currency and the Planet rewards the hotel with a bonus for each such transaction. This process creates an additional source of revenue without requiring any additional action from the hotel staff.

Our solutions have been designed with absolute priority on security and data protection, ensuring full compatibility with the most modern international security standards as well as with applicable Greek and European legislation. Compliance with the General Data Protection Regulation (GDPR) is fundamental, and our solutions provide a powerful tool for protecting your customers' personal data.

In addition, our payment processes are certified according to the international security standard PCI DSS, thus offering an extremely high level of security for all transactions. By implementing our solutions, you provide your guests with a safe and reliable payment experience, while strengthening the credibility of your hotel and the trust of your customers.

planet payments

Explore this card payment solution and take the next step towards modern and efficient hospitality.

Important automations for Hospitality that can save up to 6 working hours per week for each workstation at the Reception.