> Symposium WebPOS a cloud-native operations platform designed for hospitality businesses that manage food & beverage services across multiple formats and environments..
It was designed for franchise cafés, fast service restaurants, hotels with F&B operations and high-volume venues, i.e. for HORECA businesses that need speed in service, συνέπεια στη λειτουργία and central control in real time — without workarounds, unnecessary complexity or expensive hardware.
From ordering and payment to reporting and multiple touchpoints control, Symposium implements a unified business logic : fewer errors, smoother flow, real performance.
> Symposium is cloud-native, but designed to function where reality is not always ideal.
Cloud logic, with operational resilience.
No downtime. No surprises.
Even with limited or unstable connectivity, the platform continues to operate securely, preventing service disruption and reducing operational risk.
In hotels, Symposium acts as the central F&B operational hub .
Restaurants, pool bars, room service, beach service and every service point are connected to a shared work environment, with a single operating image and total control — regardless of the concept or point.
Guests move seamlessly across the hotel: identification via room card or mobile NFC enables in-room ordering, digital charge signing, room-posted tips, and controlled access to services based on the stay plan (BB, HB, FB, AI). Guest identification also ensures accurate posting of charges to the correct room and reservation.
All services are tied to the reservation and stay terms, ensuring a controlled and consistent F&B flow without manual intervention.
From restaurant to room service, Symposium transforms hotel F&B into an experience that runs smoothly, quickly, and consistently.
Teams operate with shared logic and clearly defined workflows. Charges are posted correctly from the start, and service evolves without last-minute questions or corrections.
Guests enjoy an seamless hospitality experience, while you retain complete visibility and control, from service to reporting.
✅ Room charge & PMS integration
✅ Table service workflow
✅ Room service workflow
✅ Personalised customer management (allergies, preferences, etc.)
✅ Controlled access based on contract/Board Basis (BB, HB, FB, AI)
✅ Central supervision of costs and inventory
✅ Central management price lists
✅ detailed reports for smarter decisions.
Because at the hotel, F&B doesn't end with the service.
> Symposium , although being a standalone system, is also designed to integrate seamlessly with the hotel’s technology environment, maintaining a unified, automated, and fully controlled operation.
Integrations are not just "add-ons"— they are part of the operational logic. From payments and PMS connectivity to invoicing, reservations, and customer data, every system works together without disrupting workflow or compliance.
> Symposium supports:
✅ modern solutions EFT POS and payments
✅ integrations with the top PMSs such as Protel, Cloudbeds, Opera Cloud, Hotelizer, Apaleo
✅ collaboration with certified digital invoicing providers
✅ integration with mobile ordering, room service and third-party apps
✅ integration with CRM and Table Reservation systems.
An open environment designed to evolve along with your business.
> Symposium is aimed at restaurants, cafés and chains operating in high pace and they need a POS that can handle the day-to-day — not just manage it.
With Cloud technology and smart workflows, it supports the service team, offers real-time control and helps management better organize shifts, points and performance, without unnecessary complexity and with minimal hardware requirements.
At the same time, it unifies critical processes and supports multiple points of sale, allowing you to grow your business with consistency and predictability — from the first store to the next stage of development.
> Symposium supports businesses that operate more than one store or point of sale, offering centralized management that scales up with your growth.
From headquarters, you gain full control over the operation of every outlet — with shared logic and unified visibility, without compromising local flexibility.
Centrally, you can manage:
✅ customization of items, menus and price lists
✅ promotions and pricing policies
✅ consolidated view of sales and performance per outlet
✅ call center and delivery
✅ Live operational visibility and real-time reporting
> Symposium works as one system for all locations: price settings, offers, loyalty, cash flow and inventory are synchronized centrally, ensuring consistency, control and predictability — from the first store to the next expansion step.
> Symposium fully supports connection to the IAPR and the platform myDATA, ensuring that every transaction is recorded and transmitted correctly, automatically and lawfully.
Your customers can easily pay with card or RFID devices — like bracelets — without cash, without delays and without discrepancies in accounting.
For the business, this translates into:
✅ simplified regulatory compliance
✅ faster service and fewer friction points
✅ increase in average spending per capita, thanks to the seamless payment experience.
A single system connecting payments, invoicing, and myDATA — eliminating manual processes and operational risk.
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