< Return to news list

13/05/2004

HiT computerized Olympic Village

 

The Biggest Hotel of the Earth

Olympic Village, Athens 2004

16.000 persons – 8.250 rooms - 28 Receptions

ATHENS 2004 HEAD QUARTERS 
28 Olympic Villages - 230 Hotels - 7 Cruise ships

 

 

XXVIII OLYMPIC GAMES ATHENS 2004

 

The most important IT project in the global tourism industry

HiT computerized with Protel HQ the largest hotel on earth

 

 

For the first time at the Olympics there was a perfect distribution of rooms. No room change ever needed or athletes transfer. There was perfect organization and operation of reception and hosting of the Olympic & Reporters’ Villages.

 

Everyone in HiT Hospitality Integrated Technologies S.A. feel  proud as installed and supported successfully the Software for the Olympic reservations and guesthouse before and after the Olympic and Paralympic Games in Athens 2004.

With the ProtelPMS, ProtelCRS & ProtelH.Q. software represented by HiT, all the computer needs were covered in the villages and accommodation.

 

With the ProtelPMS, ProtelCRS & ProtelH.Q. software represented by HiT, all the computer needs were covered in the villages and accommodation.

 

• Olympic Village (28 reception / 8.250 rooms) - 16,000 athletes and group leaders

• 8 Journalists’ Villages (St. ANDREAS, SELETE, OTE PALLINIS, both NTUA and NKUA campus, Journalists’ Village in Marousi, Amygdaleza - 11,000 press representatives

• Referees’ / Judges’ Accommodation - 2,000 referees / judges

• Group Leaders’ Accomondation - 800 group leaders

• Grooms’ Village – 220 grooms

• Athletes’ Paralympics Village - 6,000 athletes and attendants plus 1,000 referees

• Journalists’ Paralympics Village - 1,000 press representatives

• Grooms’ Paralympics Village – 80 grooms

 

 

In order to fulfil the needs of the Olympics, of course, we developed special technology, which covered the most unusual functions of the Organizers, including:

• Protel Head Quarters

• Protel MPE (Multi Property Edition)

• Internet information and operation tool (WebEngine)

• Central Reservation System & interfaces

• Algorithms for Automated distribution rooms and beds (AllocationAlgorithms)

• Virtual display of all places (VisualDepiction)

 

 

With the graphics / mapping of the Olympic village and its accommodation as well as their network interface, there was given the ability of central management with direct and easy access to all the guests stay, from the headquarters of Athens 2004.

At the same time, data were transferred from other subsystems in PROTEL to avoid any need for double data entry.

A full range of reports was created to cover all possible contract needs or any other information.

To complete the project, it was necessary to develop the field of commercial monitoring of the suppliers through the same application.

 

After training the users and the volunteers in use of applications, an overlap plan was organized to address each problem through standard Technical Support. Additional facilities were given in voluntary sector (the use of the application is subject taught in schools of Tourism) for mass data entry. The main concern was the immediate and unhindered ON-LINE data exchange with the General Directorate of Operations Olympic Village and Lodgings.

The function of the guesthouse of all the Olympic villages (for athletes, journalists, referees, etc) of the Athens 2004 was organized with ProtelPMS (FrontOffice) based on the standards of a hotel FrontOffice.

 

The organization of the Olympic Reservations was based on ProtelCRS (CentralReservationSystem) supporting the distribution and stay of 36,000 people in the Olympic villages, the 230 selected Olympic hotels and the 7 cruise ships that anchored in the port of Piraeus.

To complete the project , a central contracts and billing customers monitoring was also incorporated for all bookings (before and after the Games).

 

For the Central Needs Service System, a special application was developed GUEST LOCATOR (ASPWebApplication), to directly identifying data for visitors  via the internet during the Games.

HIT HospitalityIntegratedTechnologies was responsible for the installation of software applications, customization, training, planning and adaptation of applications to the specific needs of the Games.

A specific plan was prepared on multiple levels for LIVE support of applications during the entire Olympic and Paralympic Games.

The Biggest Hotel of the Earth

Olympic Village, Athens 2004

16.000 persons – 8.250 rooms - 28 Receptions

ATHENS 2004 HEAD QUARTERS 
28 Olympic Villages - 230 Hotels - 7 Cruise ships

 
 
Σύνδεση

Choose how you want to contact us.
LiveZilla Live Help
LiveZilla Live Chat

Download our application for Remote Support.
Social Networks
Google+
Youtube